ARE YOU REOPENING?
Yes. We are so excited to bring the magic of live theater back to the Dock Street Theatre stage. We now plan to reopen on September 11th.
ARE THERE ANY REQUIREMENTS FOR AUDIENCE MEMBERS?
Yes. We are putting a number of safety measures in place. The following applies to all audience members:
1) Photo ID and Proof of Full Vaccination or Negative COVID-19 Test Result Required
Audiences are required to show a photo ID and proof of full vaccination (vaccination card or photocopy of card) upon entrance to the theatre, or show a negative COVID-19 test result, administered by a medical professional, taken within 72 hours prior to the show date. The final dose of vaccines must be at least 14 days prior to attending the show date.
2) Unvaccinated Patrons Under 12 Years of Age
Unvaccinated patrons under 12 years of age will be required to show proof of a negative COVID-19 test result, administered by a medical professional, taken within 72 hours prior to the show date.
3) Unvaccinated Patrons Over 12 Years of Age With a Valid Medical Restriction
Unvaccinated patrons over 12 years of age with a valid medical restriction will be required to show a photo ID and proof of a negative COVID-19 test result, administered by a medical professional, taken within 72 hours prior to the show date.
*For patrons without a photo ID, two pieces of official mail in their name may be used in place of a photo ID.
4) Masks are Required
Due to the rise in COVID-19 cases, the City of Charleston requires face coverings in all city buildings, including the Dock Street Theatre. Masks that cover your nose and mouth are required at all times.
5) Distancing
In lobby spaces, please make an effort to stay at least 6 feet apart from others who don’t live in your household.
WHAT OTHER PRECAUTIONS ARE IN PLACE?
- All Charleston Stage staff, cast members, musicians and crew are fully vaccinated. Cast, musicians and crew for “Bright Star” are also COVID tested weekly.
- Staff and volunteers will be wearing masks at all times.
- An antiviral spray is being used in the theatre between performances.
- There are automated hand sanitizers in the lobby.
- To limit contact and lines, no Will Call tickets will be offered. All tickets will be delivered electronically or by mail and scanned at the door.
- Show programs will not be collected for reuse.
CAN I GET A REFUND FOR PREVIOUSLY CANCELED/POSTPONED TICKETS?
We are unable to provide cash refunds for canceled/postponed performances. These tickets can be exchanged for a future performance, credited to a 2021-22 season membership or converted into a tax-deductible donation to Charleston Stage. To do so, please click here.
HOW CAN I EXCHANGE MY VOUCHERS/CANCELED TICKETS FOR NEW DATES?
Vouchers or canceled tickets can be redeemed for new performance dates by filling out the Google Form found here. Please give our team 3-5 business days to process your request before following up.
HOW CAN I CONVERT MY VOUCHERS/CANCELED TICKETS INTO A TAX-DEDUCTIBLE DONATION?
To support Charleston Stage by converting your canceled ticket value into a donation, please fill out the Google Form found here and choose the donate option in question 6.
HOW CAN I APPLY THE VALUE OF MY VOUCHERS/CANCELED TICKETS TOWARDS SEASON TICKETS?
Please contact the Box Office (Tues-Fri 1pm-5pm) at 843.577.7183 and one of our associates will be happy to assist you with this.
ARE TICKETS ON SALE NOW?
Season Tickets are available here. Bright Star tickets are available here. All other show tickets will go on sale September 27th.
CAN I SPEAK TO AN ASSOCIATE?
For questions, please contact the Box Office (Tues-Fri 1pm-5pm) at 843.577.7183 or email
WHAT CAN I DO TO HELP?
Your support at this time is extremely important and deeply appreciated. If you wish to support Charleston Stage through these challenging times, please consider donating the cost of your ticket or donating to our Curtain Up Fund.